Privacy Policy

This Privacy Policy explains how MR. SHOEKARE, trading as MR.SK, ABN 67 532 549 233 (“MR.SK”, “we”, “us”) handles personal information. Notices and customer contact: mr.shoekare@gmail.com. A residential address is not published on this website.

The registered business name and ABN also appear on formal quotes, order confirmations, invoices and receipts. They are not shown in the public website footer.

What we collect

When you request a quote, contact us, or place an approved order, we may collect your name, email address, company name, delivery suburb or postcode, product requirements, and other information you send us. A phone number is collected only if you choose to provide one. We reply by email. We do not contact you by phone or WhatsApp for marketing unless you have provided the number and asked us to. We do not use quote-form analytics events to send names, emails, phone numbers or other personal details to advertising pixels.

Why we collect it

We use this information to respond to quote requests, prepare written quotes, perform approved purchasing and shipping arrangements, communicate about orders, and meet legal, tax and record-keeping requirements.

Who we share it with

We share personal information only as reasonably required to provide the requested or approved service, or as required by law. Depending on the request or order, that may include:

• Shopify — the store, contact forms, checkout and related store operations
• Cross Pilot — product research when you choose to run or attach market research. Cross Pilot receives the product and market details needed for that research, not your quote-form contact details unless you provide them there separately
• Payment providers — the provider shown when payment is taken for an approved quote
• Suppliers — as needed to source, confirm and fulfil an approved order
• Inspection or testing providers — only if those services are included in the approved quote
• Customs, quarantine and logistics providers — as needed to clear and move an approved shipment

Analytics and advertising

The website runs on Shopify. Shopify customer events and any advertising or analytics pixels enabled in the Shopify admin may collect device, page-view and conversion information. This includes Shopify’s own analytics. Meta, TikTok or Google advertising pixels are used only if those channels are connected in the Shopify admin. This policy does not claim Google Analytics or another service unless that service is actually installed.

You can use browser controls and the privacy settings offered by those providers. This does not affect information you send us in a quote request.

Storage and retention

Information is stored in Shopify and in the systems of the providers above for as long as needed to handle the enquiry or order, and for a reasonable period afterwards for legal, accounting and dispute-handling purposes.

Access and contact

You may ask to access or correct personal information we hold, or raise a privacy concern, by contacting mr.shoekare@gmail.com. This policy should be read with the Terms of Service.